Your personal data matters to us. This Privacy Policy explains exactly what information 360 ph collects from Filipino players, how we use it, and the steps we take to keep it secure. By registering an account or using our platform, you agree to the practices described here. If you have any questions, our FAQ page is a good place to start.
When you register an account on 360 ph, we collect the personal details you submit directly — including your full name, date of birth, email address, mobile number, and preferred payment method. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old, and set up your account correctly. We also collect information you provide when you contact our support team, update your profile, or respond to any verification requests we send. All data you submit is stored securely and used only for the purposes described in this policy. You are responsible for ensuring that the information you provide is accurate and up to date at all times.
When you use the 360 ph platform, we automatically collect certain technical and behavioural data to help us operate and improve the service. This includes your device type, operating system, browser version, IP address, pages visited, session duration, and the games or features you interact with. We use this data to monitor platform performance, detect unusual activity, prevent fraud, and personalise your experience where possible. Technical data is not used to identify you personally on its own, but may be combined with your account information where necessary for security or compliance purposes. We do not sell or share this data with advertisers or unrelated third parties.
To process deposits and withdrawals in Philippine pesos, 360 ph collects transaction-related information such as your chosen payment method (e.g. GCash, Maya), transaction amounts, timestamps, and reference numbers. Full payment credentials such as card numbers or e-wallet PINs are never stored on our servers — these are handled directly by our licensed payment processors under their own security standards. We retain transaction records as required by applicable Philippine financial regulations and for the purpose of resolving any disputes that may arise. If you have questions about a specific transaction, our support team can assist you using the contact details on the FAQ page. All financial data is encrypted in transit and at rest.
360 ph uses the personal data we collect to operate your account, process transactions, verify your identity, and deliver the gaming services you have signed up for. We may also use your contact details to send you important account notifications, security alerts, or updates about changes to our Terms and Conditions or this Privacy Policy. Where you have opted in, we may send you promotional communications about offers, new games, or VIP programme updates — you can opt out of these at any time by contacting our support team. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review. All data use is proportionate to the purpose for which it was collected, in line with Philippine data protection principles.
We do not sell your personal information to any third party, full stop. We may share limited data with trusted service providers who help us operate the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their services. All third-party partners are contractually required to handle your data securely and in accordance with applicable law. We may also disclose your information to regulatory authorities or law enforcement agencies where required by Philippine law or a valid legal order. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified in advance where required.
Protecting your personal data is a core responsibility at 360 ph. We apply industry-standard security measures including SSL/TLS encryption for all data in transit, encrypted storage for sensitive account information, and access controls that limit who within our organisation can view your data. Our systems are monitored continuously for suspicious activity, and we conduct regular security reviews to identify and address potential vulnerabilities. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by law. We strongly encourage you to use a strong, unique password for your 360 ph account and to log out after each session, especially on shared devices. If you suspect any unauthorised access to your account, contact our support team immediately via the FAQ page.
Under Philippine data protection law, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask us to delete your data where it is no longer needed for the purposes it was collected. You also have the right to object to certain types of processing and to withdraw consent for optional uses such as marketing communications at any time. To exercise any of these rights, please contact our support team using the details provided on the FAQ page and we will respond within the timeframe required by applicable law. We may need to verify your identity before processing certain requests to protect the security of your account. 360 ph is committed to honouring your data rights promptly and transparently.
360 ph may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine regulations. When we make material changes, we will update the date shown at the top of this page and, where appropriate, notify you directly via your registered email address. Continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always informed about how your data is being handled. If you have any concerns about a change, please reach out to our support team before continuing to use the platform.
If you want to know more about how 360 ph handles your personal information, or if you need to exercise your data rights, our support team is ready to help Filipino players every step of the way.